We understand your health needs and are here to support you.
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Valentius recognises the unique health needs of Australia’s veteran community. Our healthcare professionals provide clinician-led consultations, including in-person assessments where required and telehealth where clinically appropriate, to determine suitable care pathways for eligible patients in accordance with DVA requirements.
Our mission is to ensure the process is clear, supportive, and clinically appropriate, with all care decisions made following an individual assessment by qualified healthcare professionals.
Some patients may wish to explore natural medicine options. Suitability is assessed on an individual basis by our clinical team.
We support veterans to navigate the Department of Veterans’ Affairs (DVA) processes and understand their care options.
Your pathway typically begins with a telehealth screening appointment with our Nurse Practitioner.
If clinically appropriate, you will then attend an in-person consultation with a prescribing practitioner (DVA may fund travel if required), as required under current DVA funding arrangements, before ongoing care can continue where suitable.
Ongoing care may then be delivered via telehealth where appropriate.
Our team will guide you through each step and discuss your eligibility. Book your screening appointment today.
Start by booking a FREE telehealth eligibility screening consult to assess your suitability and guide your next steps.
Attend an in-person consult* with a specialist (as required under current DVA funding arrangements), who can assess and, where suitable, prescribe treatment.
Valentius will submit applications on your behalf to both TGA and DVA seeking funding approval, which is assessed on a case-by-case basis
If approved, we will contact you to organise delivery of your funded or partially funded medicine. See "Medication" section below.
*Eligibility is determined by DVA on an individual basis. An in-person initial consultation is typically required for new patients under current DVA arrangements before treatment can be considered for funding. Private self-funded options may be available via telehealth, where appropriate.
*We work with the DVA to help navigate the process for eligible patients. The DVA considers funding natural medicine on a case-by-case basis. Our team can assess and discuss your eligibility. There may be a pharmacy co-payment of approx $7.70 payable by the patient to the pharmacy.
There are tight restrictions around the prescribing of certain natural therapies in Australia, however, eligible patients can access these medicines if deemed appropriate by a healthcare professional.
Visit the Therapeutic Goods Administration (TGA) website or the Department of Veterans' Affairs (DVA) for more information.
Eligibility for DVA-funded care is determined by the Department of Veterans’ Affairs on a case-by-case basis, following assessment by qualified healthcare professionals.
Valentius supports veterans by providing Australian clinician-led consultations to assess eligibility, discuss appropriate care pathways, and assist with navigating relevant DVA processes where applicable.
Please note that an in-person initial consultation is typically required under current DVA arrangements for treatment to be considered for funding (DVA may fund travel to attend one of our clinics where eligible).
Private self-funded options may be available via telehealth, where appropriate.
All care decisions, including whether any treatment may be considered for funding, are subject to clinical judgement and DVA approval. Not all patients or treatments will be eligible.
For further information, please refer to the Department of Veterans’ Affairs (DVA) or Therapeutic Goods Administration (TGA) websites.
Valentius provides Australian clinician-led healthcare services for eligible veterans across Australia, including those in rural and remote areas.
Our team offers consultations to assess individual needs, discuss appropriate care pathways, and assist with navigating relevant DVA processes where applicable.
A GP referral is not required. However, we do request relevant medical information so our clinical team can conduct an appropriate assessment.
The initial screening appointment at Valentius is free and conducted via telehealth with a Nurse Practitioner. Ongoing consultations may be bulk billed for eligible DVA card holders. Eligibility for DVA-funded care depends on the type of DVA card held and is assessed on a case-by-case basis by the Department of Veterans’ Affairs.
Gold Card holders may be eligible for full funding, while White Card holders’ funding is subject to DVA approval based on their accepted conditions. This may result in partial or full funding.
Where appropriate, an in-person consultation with a specialist will be required under current DVA arrangements for treatment to be considered for funding (DVA may fund travel to attend one of our clinics where eligible).
Private self-funded options may be available via telehealth, where appropriate.
Valentius provides screening and consultation services for eligible DVA card holders and can assist with navigating relevant DVA processes. Funding decisions are subject to clinical assessment and DVA approval.
Yes, you can reschedule or cancel your appointment up until 48 hours before your appointment time to cover costs and ensure appointments stay available for patients that need them.
Valentius offers free telehealth screening consultations with nurse practitioners. If appropriate, patients may be referred to a specialist for an in-person consultation at one of our clinic locations.
Please note that in-person consultations are typically required under current DVA arrangements for treatment to be considered for funding (DVA may fund travel to attend a clinic where eligible).
Ongoing care may be conducted via telehealth where appropriate.
Private self-funded treatment options are also available via telehealth (no in-person requirement), where appropriate.
If you were onboarded prior to the recent DVA changes (February 2026), your current treatment can generally continue as usual, where eligible.
If you require Tier 2 funding, or changes to your treatment that fall outside your current approval, you may need to attend an in-person consultation with a prescribing practitioner at one of our clinic locations for treatment to be considered for ongoing funding (DVA may fund travel to attend a clinic where eligible).
Please contact us if you require any further clarification.
In order for new patients to be considered for DVA-funded pathways, an in-person initial consultation is typically required under current DVA arrangements. DVA may fund travel to attend a clinic where eligible.
If you are unable to travel to one of our clinic locations, please contact our team to discuss your options.
Private self-funded treatment may be available via telehealth, where appropriate.
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